What was the challenge?
Telleroo is a payment automation platform that caters to thousands of B2B customers throughout the UK. Thanks to its intuitive and versatile platform, Telleroo’s ability to help clients across different sectors manage payments 24/7 has seen it grow exponentially. However, like many businesses, Telleroo became increasingly aware of the rise of Authorised Push Payment (APP) fraud and, despite having numerous checks in place to prevent fraud and support clients, sought a watertight solution from a trusted Confirmation of Payee (CoP) provider.
What was the solution?
The core requirement for Telleroo was to find a partner that could easily integrate into the business’s own software quickly. Once terms were agreed, PayPoint’s CoP solution was integrated into Telleroo’s business platform in just over a week. In the first eight days of CoP being integrated the Telleroo team were able to flag 2,500 ‘high risk’ payments to clients including 1,200 no-matches.
The results
As well as providing heightened protection against APP fraud, the implementation of CoP has meant Telleroo can focus on additional products and services to complement growth, such as the integration of foreign currency payments.